IQService Upgrade Steps

 Pre-requisite:-

IdentityIQ would be installed on the server.

1. Copy the correct version of the IQService.zip from the below path:

C:\Program Files\Apache Software Foundation\Tomcat 9.0\webapps\identityiq\WEB-INF\bin\win

2. Log into RDP 

3. Navigate to IQService installed path/location (Ex: C\IQService) & take a backup of the current IQService installation on the IQService box.

4. Stop the IQService from Service Applet or run the following command from CMD:

IQService.exe -k

5. Uninstall the existing version by running the following command and delete the IQService folder.

IQService.exe -u

6. Install the latest version by running the following command:

IQService.exe -i

7. Start the service from the command line by running the following command:

IQService -s

8. Validate the version by running the following command:

IQService.exe -v

9. Search the service from Windows and open the service with administrator rights.

Open the SailPoint IQService-Instace1 from the service, navigate to change the Log on to the service account, and add the below user:

xyz (AD Service account username)

10. Register the service account and restart using following command.

IQService.exe -a "XYZ"

11. Test the connection AD connection from the SailPoint AD application.

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