Setting Top Level Workflows

Starting in version 7.0, the top-level workflows used by LCM are configured on the Gear ===> Lifecycle Manager ===> Business Processes page in the IdentityIQ user interface.

There are four main default LCM workflows which are applied to complete the required provisioning actions, depending on the origin of the provisioning request:

LCM Provisioning

LCM Manage Passwords

LCM Create and Update

LCM Registration

As shown here, the same workflow can be used to drive provisioning in response to different starting events.  

For example, by default, LCM Provisioning handles requests coming from the Request Access LCM option (role and entitlement requests) as well as Manage Accounts requests (new accounts or enable/disable/unlock/delete requests), among others.

#Implementing a custom workflow for any of these functional areas in a specific customer implementation requires creating the workflow (often by cloning and modifying these core workflows) and pointing IdentityIQ to the custom workflow through this user interface page.

#Understanding how the default workflows work is critical to successfully modifying the processes to meet specific customer needs.